One
good way to start improving communication is to listen.
After
expressing yourself ask the other person what they heard.
Seeking
clarity about responsibility is just griping and whining.
All
meetings should have an agenda.
All
unexpected events must be treated as a crisis.
All
phone calls are of vital importance.
Always
return the last call received first.
Your
office door should always be open.
Use
of e mail can help reduce telephone tag.
