Introduction To Six Sigma
Team Problems
Team Problem |
Action |
| Floundering | Review the plan and evaluate status |
| The Expert | Talk to the offending party in private |
| Dominating participants | Keep participation in balance |
| Reluctant participants | Try to keep balance by pulling them in |
| Opinions instead of facts | Insist on data and use of scientific methods |
| Rushing things | Provide constructive feedback |
| Attribution of motives | Make a rule not to guess about motives of others |
| Ignoring comments | Emphasize active listening for all team members |
| Wanderlust | Follow agenda and restate topic under discussion |
| Feuds | Talk to individuals in private |
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